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Regulations of the MK TEILE online store


& 1

General provisions


1.1. These regulations regulate the rules of using the Online Store at


1.2. Online store operating at (hereinafter referred to as: Online Store

MK TEILE, is run by MK TEILE Krzysztof Moskal, under the number, NIP: PL 681-179-10-62,

REGON: 122550200. (hereinafter referred to as MK TEILE).

1.3. Contact details of the entrepreneur, enabling the Buyer to contact the Seller:

Postal address; Stróża 499, 32-431 Stróża near Myślenice.
telephone and / or fax number: tel .: +48 508 114 152
e-mail address:


1.4. The regulations of the MK TEILE online store are continuously available on the website  in a way that allows customers to obtain, reproduce and record it

content. The Regulations are also made available to customers before concluding the contract.


& 2



The terms used in these regulations mean:

2.1. Consumer - it is a natural person within the meaning of art. 22 1 of the Civil Code,

2.2. Service Provider / Seller - MK TEILE, ,

2.3. Online store - an online store run at by MK TEILE

2.4. Civil Code - the Act of April 23, 1964. (Journal of Laws 1964 No. 16, item 93),

2.5. Goods and Services - all services provided and goods being the subject of the contract

sales between the seller and the buyer,

2.6. Regulations - these regulations for the provision of electronic services within the meaning of

Art. 8 of the Act on the provision of electronic services of July 18, 2002.

(Journal of Laws No. 144, item 1204),

2.7. Client - a natural person, legal person or organizational unit that is not a legal person,

which special provisions confer legal capacity that is or is planning to do

Orders as part of the Online Store using electronic means,

2.8. Order - Customer's declaration of intent, in which the Customer accepts the sale offer

The Seller, which includes in particular the price, type, quantity of Goods or Services as part of the sale

via the online store.

2.9. Consumer Rights Act - the Act of 30 May 2014 on consumer rights

(Journal of Laws of 2014, item 827).


& 3

Rules for using the online store


3.1. The prices of all goods and services offered by the Store are gross prices (incl

VAT / export VAT invoice not applicable) and are expressed in Polish PLN / EUR.

Deviations from the principle of the Polish currency are clearly marked.

3.2. Prices shown on the website of the store, as well as descriptions of goods and services

they constitute only commercial information and not an offer within the meaning of the Civil Code. Nature

binding - for the purpose of concluding a specific contract - they only gain upon confirmation

acceptance of the order for execution by the Seller.

3.3. The Seller uses rebate codes in the MK TEILE Online Store authorizing the holder to

purchases of goods with a discount on the coupon. Discount codes cannot be converted to

cash equivalent.

3.4. To place an order in the MK TEILE online store, you must accept this


3.5. To place an order in the MK TEILE Online Store, you must have

devices with Internet access that allow you to browse websites, and

keyboard or other device enabling the correct completion of electronic forms. recommended

use of the latest versions of web browsers: Firefox, Chrome, Internet Explorer,

Microsoft Edge, Opera, Safari for OS X, etc.

3.6. The website of the Online Store uses Responsive Web Design (RWD) technology, which

matches the content of the page to the device on which it is displayed. The Store's website is

prepared to be displayed on both desktop computers and devices


3.7. The MK TEILE Online Store website has an SSL certificate - a secure encryption protocol


& 4

Conditions for concluding a sales contract


4.1. Orders in the MK TEILE online store can be made by filling out

appropriate forms available on the store's website.

4.2. When placing an order, the customer is obliged to provide correct ones

personal data: name and surname, address, e-mail address and telephone number


4.3. After receiving the order, the Seller confirms its receipt and at the same time

informs about the acceptance of the Order for execution. The order confirmation is done via

sending by the Seller to the Customer an appropriate e-mail message to the address provided in

the order form. Upon confirmation of the order acceptance for execution by

The Seller, the contract is considered concluded.

4.4. The content of the sales contract is made available and saved by making it available

of these Regulations on the Online Store website, sending relevant information to the address

Customer's e-mail address provided when placing the order, referred to in §4 point 4.2.

4.5. Placing Orders in the MK TEILE Online Store is possible 24 hours a day

all days of the year.


& 5

Payment method and payment date


5.1. In the MK TEILE store, you can pay in one of the following ways:

- transfer to the Seller's bank account,

- cash on delivery,

- payment in cash upon personal collection.

- through the payment services of external suppliers.

5.2. After placing the order, the customer receives a number by e-mail

bank account to which the correct amount should be transferred. At the time of booking

payment to the MK TEILE store bank account, the order is transferred for execution.

5.3. The MK TEILE online store allows payment via the following

external electronic payment services such as:

  • PayPal

5.5. The customer is obliged to make the payment using one of the above-mentioned

methods within 2 calendar days from the date of sale.

5.6. If you choose to pay on delivery, the Customer is obliged to make the payment at

pickup of the parcel.

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6.1. The ordered goods are delivered on the territory of the Republic of Poland and EU countries,

Ukraine takes place at the address indicated by the customer in the order form.

6.2. The time of shipment of the goods is marked on the MK TEILE online store website

ranges from 48 hours to 14 business days. The seller will make every effort to deliver

goods took place at the time specified in the product card in the online store. In case of

the inability to deliver the goods within the above-mentioned time, the Buyer will be informed about it immediately


6.3. Delivery of the ordered goods takes place via:

  • DPD UE Courier

6.4. When the goods are handed over to the courier, the Buyer is notified of this fact

by sending an e-mail to the address provided in the order.

6.5. The customer can also pick up the ordered goods in person at the headquarters of MK TEILE.

In the case of personal collection, the buyer does not bear the costs of delivery.

6.6. The costs of delivering the Goods, which, in addition to the price for the Goods, are borne by the Customer, are provided on the website

website of the Store when placing an Order.

6.7. The cost of delivery of the goods in the case of choosing payment on delivery is fully covered by the Customer.

6.8. Upon receipt of the goods, the Customer is obliged to confirm its receipt. From now on, the goods

becomes the property of the customer.


& 7

Withdrawal from the contract


7.1. The buyer who is a consumer who has concluded a distance or off-premises contract

the enterprise has the right to withdraw from the concluded sales contract within 14 days from the date of issue

him the goods without giving any reason.

7.2. In the event of exercising the right referred to in the preceding point, the Buyer

is obliged to inform the Seller about this by submitting a declaration of withdrawal on

the form made available to him by the Seller, which may be sent by post to the following address:

MK TEILE Krzysztof Moskal Stróża 499, 32-431 Stróża near Myślenice; it can also do it by road

electronically using the electronic withdrawal form sent to the address

Seller's e-mail address  To meet the deadline, send it

statements before its expiry. The declaration of withdrawal submitted after the deadline referred to in

§7 point 7.1 has no legal effect.

7.3. The form of the declaration of withdrawal from the contract (Appendix No. 1 to this

Of the Regulations) can be found on the Regulations to be approved page.

7.4. If the Buyer submits a declaration of withdrawal by road

electronically via the electronic withdrawal form, the Seller

will immediately send confirmation of receipt of the declaration of withdrawal from the contract (on a permanent

a data carrier within the meaning of Art. 2 point 4 of the Act of May 30, 2014 - on consumer rights (i.e. Journal of Laws of

2017, item 683).

7.5. The cost of returning the goods, except for the situation referred to in art. 33 (i.e. in the situation

additional costs resulting from the method of delivery chosen by the Customer other than

the cheapest standard method of delivery available in the Online Store) and art. 34 sec. 2 of the Act on

30/05/2014 - on consumer rights (i.e. Journal of Laws of 2017, item 683), is borne by the Seller.


7.6. The buyer is obliged to properly secure the returned goods in order to prevent it

damage in transport (direct cost of returning items - pursuant to Article 34 (2) of the Act

of 30 May 2014 - on consumer rights (i.e. Journal of Laws of 2017, item 683). The consumer bears direct

the cost of returning the goods.

7.7. The buyer is obliged to return the items immediately, but not later than in

within 14 days from the date on which he withdrew from the contract. The Seller may stipulate that in the event of

withdraw from the contract, the item to be returned will be collected by him or the person

authorized by him.

7.8. If the delivered goods are incomplete or show signs of use, offending

beyond the ordinary management of the thing, the Seller reserves the right to refuse to accept the shipment, or to

reduce the amount returned by the equivalent of the damaged goods.

7.9. In the event of withdrawal from the contract, all payments made by the Buyer, incl

delivery costs will be transferred to the Buyer's bank account immediately, not later

however, than within 14 days from the date of receipt by the Seller of the Buyer's statement on

withdrawal from the contract.

7.10. The Seller declares that the reimbursement of the payment referred to in § 7 point 7.9 of the Regulations will be

made using the same method of payment as used by the Buyer.

The Seller, in agreement with the Buyer, may establish a non-binding method of return

with the need for the Buyer to incur additional costs.

7.11. The seller declares that the right of withdrawal does not apply to

contracts included in art. 38 of the Act of May 30, 2014 - on consumer rights (i.e. Journal of Laws of 2017, item 683).

7.12. By concluding the contract, the Buyer confirms that he has read the content of these regulations, incl

confirms that he was notified of the right to withdraw from the concluded sales contract within 14

days from the date of delivery of the goods to him.


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8.1. If, after the ownership of the goods is transferred to the Buyer, he finds that the goods have physical defects

or legal, the Buyer may:

1) if he is a consumer (within the meaning of Article 22 1 § 1 of the Civil Code) - submit to the Seller

a complaint under the warranty for defects,

2) if he is not a consumer - submit a complaint to the Seller under the warranty for defects.

8.2. In the case of mechanical damage caused during delivery or

if a complaint is submitted to the Seller, the Buyer should send information about it

in fact, by post to the address of MK TEILE Krzysztof Moskal Stróża 499, 32-431 Stróża near Myślenice or

by e-mail to the address  It is recommended to indicate the defect in the notification,

what in the opinion of the customer the goods have, and if possible - document the said defect, date

the occurrence of a defect, request for a method of bringing the goods into conformity with the contract in accordance with the contract

with art. 560 et seq. Of the Civil Code and providing contact details. The above requirements have

the nature of the recommendations, their absence does not affect the effectiveness of the complaint.

8.3. The seller will respond to the notification within 14 days of receiving the notification.

Failure to respond to the Seller within the above-mentioned period means that the Seller has accepted the complaint


8.4. The Seller informs the Customer about the possibility of using out-of-court methods of consideration

Complaints about the Goods, including by submission by the Customer after the complaint procedure is completed

a request to initiate mediation or a request to consider a case before an arbitration court (application no

can be downloaded from the website 

List of Permanent Consumer Arbitration Courts operating at Provincial Inspectorates

The Trade Inspection Authority is available on the website: . Out-of-court redress

after the complaint procedure is completed, it is free of charge. In the case of a customer who is

a consumer who wants to use an extrajudicial method of redress, there is additionally

the possibility of submitting a complaint via the EU ODR online platform, available at . 


& 9

Rules for publishing opinions


9.1. Each buyer / customer can post opinions about the good / service in the appropriate place on

Store's website. The opinion should be written in Polish, following the rules

correct Polish.

9.2. Opinions are subjective statements of customers. The seller is not responsible

no responsibility for their content.

9.3. The buyer / customer declares that his statement does not violate applicable law, nor

third party rights. He bears full responsibility for statements posted by him in

MK TEILE Online Store.


9.4. The submitted opinion is verified by the seller in terms of checking whether this opinion

does not contain prohibited content, i.e. in particular when the opinion violates the applicable one

regulations, contains prohibited content, advertising, personal data, infringes copyrights, etc.


& 10

Personal data


10.1. The administrator of personal data is the Seller.

10.2. The rules for the protection of personal data can be found in the Store's Privacy Policy

Internet MK TEILE, available at .


& 11

Final Provisions


11.1. The Seller reserves the right to amend this document for important reasons

Regulations. Any changes to the Regulations come into force on the appropriate date indicated by

The Seller, but not shorter than 7 days.

11.2. The amended Regulations bind the Buyer / Customer if the requirements have been met

specified in art. 384 and 384 [1] of the Civil Code, that is, he was properly notified about

changes and did not terminate the contract within 14 calendar days from the date of notification.

11.3. According to Art. 8 sec. 3 point 2 lit. b of the Act of July 18, 2002 on the provision of electronic services

(i.e. Journal of Laws of 2017, item 1219) obligated entity using the ABC online store website

is not to post any illegal content on this website.

11.4. In matters not covered by these regulations, they will apply accordingly

the provisions of the Civil Code and the Act of 30/05/2014 - on consumer rights

(i.e. Journal of Laws of 2017, item 683).

11.5. These Regulations are available at

11.6. Agreements with the seller are concluded in Polish.

11.7. The Regulations enter into force on 11/05/2019